Terms and Conditions

Last updated: August 2026

Please read these Terms and Conditions carefully before using our website or placing an order.

Acceptance of Terms

By accessing and using Cloud9 Creative Living, you accept and agree to be bound by these Terms and Conditions.

Products and Orders

We reserve the right to refuse or cancel any order at our discretion. All prices are subject to change without notice.

Shipping and Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by customs or other factors outside our control.

Returns and Refunds

Please contact us within 14 days of receiving your order if you wish to return an item. Items must be unused and in their original packaging. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.